Privacy Policy

Last updated: 29 June 2026

Who we are

RECLOUD PTE. LTD. ("ReCloud", "we", "our") operates recloud.work. This Privacy Policy explains how we collect, use and protect information when you visit our site or use our services.

Information we collect

Contact information

When you fill out our contact form, we collect your name, email, company name (optional) and message. We use this solely to respond to your inquiry and schedule demos.

Usage logs

We log IP addresses, user agents and request patterns for rate limiting, security and troubleshooting. These logs are retained for up to 30 days.

Live demos

When you try a flagship agent's live demo, your input is sent to the agent execution layer (Dify) via our API. We do not store demo inputs or outputs beyond the session. Demo usage is rate-limited per IP.

How we use your information

• To respond to contact inquiries and schedule demos
• To provide live agent demos where available
• To enforce rate limits and prevent abuse
• To comply with legal obligations

Data retention

Contact form submissions are delivered via email (Resend) and optionally posted to Slack. We do not store them in a database. Server logs are retained for 30 days.

Third-party services

We use the following third-party services:

• Resend — transactional email delivery. See Resend Privacy Policy.
• Dify — agent execution for live demos. See Dify Privacy Policy.

Your rights

You have the right to request access to, correction or deletion of your personal information. Contact us at [email protected].

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

Contact

For questions about this Privacy Policy, contact us at [email protected].